Privacy Policy
At ZeeLy Realty, we are committed to protecting your privacy and safeguarding the personal information you share with us. We collect, use, and manage your data responsibly, ensuring it is handled securely and in accordance with applicable privacy laws. Whether you are buying, selling, renting, or investing, you can trust that your information is treated with the highest level of confidentiality, professionalism, and care.
1. Introduction
ZeeLy Realty (“we,” “our,” or “us”) is a full-service real estate company serving clients across Trinidad and Tobago. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our digital platforms, communicate with our real estate professionals, or access any of our services.
By using our website or engaging with our services, you consent to the collection and use of your information in accordance with this Privacy Policy. We are committed to maintaining the highest standards of privacy, security, and professionalism, ensuring that your personal information is handled responsibly, confidentially, and in compliance with applicable laws.
2. Data Collection
We collect different types of information to provide, improve, and personalize our real estate services. The information we collect may include:
Personal Information: Your name, email address, phone number, and other contact details when you submit an enquiry, request property information, schedule a viewing, or create an account.
Property Preferences: Information you voluntarily provide, such as your preferred property type, location, budget, and buying, selling, or rental requirements, allowing us to recommend suitable properties and services.
Financial Information: Where voluntarily provided, we may collect information such as your financing or mortgage pre-approval status to better understand your property needs and connect you with appropriate opportunities.
Usage Information: Technical information about how you access and use our website, including your IP address, browser type, device information, pages visited, and other analytics data that help us improve your experience.
Communication Records: Details of your correspondence with ZeeLy Realty, including enquiries, appointments, property requests, and communications with our real estate professionals or customer support team.
3. How We Use Your Information
Zeely Realty uses the collected data for various purposes:
Service Delivery
We use your information to facilitate property viewings, respond to enquiries, connect you with our real estate professionals, manage property listings, and deliver the services you request. This enables us to provide a seamless, efficient, and personalized real estate experience.
Market Insights
We use your information to provide personalized property recommendations, relevant market updates, and real estate insights based on your preferences, helping you make informed buying, selling, renting, or investment decisions.
We do not sell your personal data to third-party marketers. Your information is only shared with authorized partners (such as financial institutions or legal representatives) when explicitly required for a transaction you have initiated.
5. Your Rights
Your Privacy Rights
ZeeLy Realty is committed to giving you control over your personal information. Subject to applicable laws, you have the right to:
- Access Your Information: Request access to the personal information we hold about you and receive a copy of that information.
- Correct Your Information: Request that we update or correct any personal information that is inaccurate, incomplete, or outdated.
- Request Deletion: Ask us to delete your personal information where it is no longer required for legitimate business or legal purposes.
- Withdraw Your Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable data protection laws.
Contact Us
If you have any questions about this Privacy Policy, please contact our data protection officer:
Privacy Department
privacy@zeelyrealty.com
Port of Spain, Trinidad